Currently locked out. Please contact system administrator
Max Login attempts exceeded, you have been locked out.
This means that the user has gotten their password wrong too many times (6 attempts by default). Their account will now be locked out for 30 minutes (by default)
If you (or the user) can't wait that long, then your SureView Administrator (who has "system administrator" permissions) will need to login to the SureView Setup Interface:
- Go to the Setup Tab
- Go to the Edit Users Link
- Find the user that has been locked out
- Scroll down to the bottom of user details page
- Click "Remove Lockout"
Login Security Settings can be configured by the SureView Administrator by logging in to the SureView Setup Interface and:
- Go to the System Tab
- Go to System Settings
- Expand the "Security" Section