Tom Bradley

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Activity overview

Latest activity by Tom Bradley
  • Tom Bradley created an article,

    Media Matrix - Video Tours

    Required Feature Flag: Alarms / MediaMatrix / VideoTours The Media Matrix - Video Tour option allows you to automatically cycle through all the cameras that are part of the given tour. There are t...

  • Tom Bradley created an article,

    Media Matrix - Areas

    Required Feature Flag: Alarms / MediaMatrix / AreaTree This menu allows you to navigate through the available Areas from the Media Matrix screen and load any camera from any Area (that you have the...

  • Tom Bradley created an article,

    Media Matrix - Controls

    Required Feature Flag: Alarms / MediaMatrix / RelayControl This section is used to initiate momentary unlocks against doors from within the media matrix screen.  The control list will automaticall...

  • Tom Bradley created an article,

    Media Matrix - Cameras

    Media Matrix automatically populates the grid with the most relevant live cameras, based on the camera's location on the map and any "linked camera" alarm associates.  Live footage is distinguishe...

  • Tom Bradley created an article,

    Media Matrix - Clips

    Required Feature Flag: Alarms / MediaMatrix / DeviceAudit Media Matrix automatically populates the grid with the available alarm clips but can be manually controlled from the "Clips" menu Alarm f...

  • Tom Bradley created an article,

    You have been locked out due to too many password attempts.

    Alternative MessagesCurrently locked out. Please contact system administratorMax Login attempts exceeded, you have been locked out. This means that the user has gotten their password wrong too man...

  • Tom Bradley created an article,

    How do I download the latest SureView Installer (setup.exe)?

    The SureView installer is normally located in the Immix Cloud\Setup folder. If it's missing (or you need to update it with the latest version) you can use the PowerShell script detailed on the Serv...

  • Tom Bradley created an article,

    Contacting SureView Customer Support

    Important Notice  We have recently split into two distinct companies – SureView and Immix.  SureView provides Command Center Software for those businesses who are monitoring their own facilities.  ...

  • Tom Bradley created an article,

    Menu

    You are able to Navigate to different sections of the SureView product using the Menu button in the top right corner of the screen Note: The default ordering of the menu has been designed so that t...

  • Tom Bradley created an article,

    Timeouts

    Operator Inactivity Timeout If an operator is in an event (alarm or tour) but does not perform any audit-able action for a configurable number of minutes (i.e. switches camera) a warning will appea...