Tom Bradley

Operator Inactivity Timeout If an operator is in an event (alarm or tour) but does not perform any audit-able action for a configurable number of minutes (i.e. switches camera) a warning will appea...

Alarm filters allow you to select which events are relevant to you, and ensure that you only see these events.  When you first log into Sureview CC, you will just see an "All" filter. This shows ...

Manual raise allows you to add new alarms into the system directly. You will need to specify a type and a location, but can also add additional information as required. Start by clicking  at the t...

The alarm map is shown on the alarm screen, and shows the location of all alarms in the current filter.   On the map, alarms shown with are awaiting handling, and are in the alarm queue. Alarms sh...

The alarm queue displays a list of alarm events that need to be handled. An alarm event is one or more alarms grouped together to be processed together.  Each event in the queue shows how long ago...

The Activity Log interface is designed to replace the command center runbook. It allows your staff to track all the comings and goings, all the events of the day in a simple log book that can be sh...

This guide is aimed at providing general information in dealing with alarms, without delving into specifics or advanced features. You will notice a number of buttons and controls not described here...

Required Feature Flag: Alarms / MediaMatrix / VideoTours The Media Matrix - Video Tour option allows you to automatically cycle through all the cameras that are part of the given tour. There are t...

  The Response Screen is shown when processing an event.  The screen is broken down into three main sections; Audit, Map and Actions. The bar at the top shows the area name and area notes (if ther...

Required Feature Flag: Alarms / MediaMatrix / DeviceAudit Media Matrix automatically populates the grid with the available alarm clips but can be manually controlled from the "Clips" menu Alarm f...