Tom Bradley

This guide is aimed at providing general information in dealing with alarms, without delving into specifics or advanced features. You will notice a number of buttons and controls not described here...

Required Feature Flag: Alarms / MediaMatrix / VideoTours The Media Matrix - Video Tour option allows you to automatically cycle through all the cameras that are part of the given tour. There are t...

  The Response Screen is shown when processing an event.  The screen is broken down into three main sections; Audit, Map and Actions. The bar at the top shows the area name and area notes (if ther...

Required Feature Flag: Alarms / MediaMatrix / DeviceAudit Media Matrix automatically populates the grid with the available alarm clips but can be manually controlled from the "Clips" menu Alarm f...

The map on the response screen gives context to the location of the alarms and other nearby assets (cameras, alarms, doors etc).    Spotlight The spotlight (blue circle) is set by default to a rad...

Media Matrix automatically populates the grid with the most relevant live cameras, based on the camera's location on the map and any "linked camera" alarm associates.  Live footage is distinguishe...

   Feature Prerequisite To be able to assign actions to other users you the "Alarms/ActionPlans" Feature needs to be enabled. This is controlled by your SureView System Administrator as may be dep...

Required Feature Flag: Alarms / MediaMatrix / RelayControl This section is used to initiate momentary unlocks against doors from within the media matrix screen.  The control list will automaticall...

The audit section shows a record of everything that has taken place in this event.  At the top, you can switch between different filters to see specific types of records.  For alarms, a record wil...

Required Feature Flag: Alarms / MediaMatrix / AreaTree This menu allows you to navigate through the available Areas from the Media Matrix screen and load any camera from any Area (that you have the...