Tom Bradley

The map on the response screen gives context to the location of the alarms and other nearby assets (cameras, alarms, doors etc).    Spotlight The spotlight (blue circle) is set by default to a rad...

Media Matrix automatically populates the grid with the most relevant live cameras, based on the camera's location on the map and any "linked camera" alarm associates.  Live footage is distinguishe...

   Feature Prerequisite To be able to assign actions to other users you the "Alarms/ActionPlans" Feature needs to be enabled. This is controlled by your SureView System Administrator as may be dep...

Required Feature Flag: Alarms / MediaMatrix / RelayControl This section is used to initiate momentary unlocks against doors from within the media matrix screen.  The control list will automaticall...

The audit section shows a record of everything that has taken place in this event.  At the top, you can switch between different filters to see specific types of records.  For alarms, a record wil...

Required Feature Flag: Alarms / MediaMatrix / AreaTree This menu allows you to navigate through the available Areas from the Media Matrix screen and load any camera from any Area (that you have the...

When handling an alarm, you may want to invite additional people to assist or take over.  On the top bar of the response screen, you will see circles with each person currently added to this event...

Leaving and Ending an event are two different ways to conclude site monitor. Leave Leaving an event will return you to the screen you opened site monitor from without closing the event. There are f...

By clicking the area name in the top left corner of the response screen, you can see the area details. This window will show the information set up for this area, including address, telephone numb...

  Dispatching allows you to send a guard to the alarm.  When you click the  button, you will see a list of all available guards belonging to a patrol zone that covers where this alarm has happened...