Paul Roberts

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  • Disclosure Policy

    At SureView we are committed to quality and are always working to improve our products. Because of this we value the opinions of the security research community and welcome the opportunity to work ...

  • UL 1981 Certification

    SureView is a UL 1981 classified automation software platform which receives alarm events from multiple industry standard receivers. SureView associates these events with on-site video and other se...

  • Sureview Introduction

    What Is Sureview? Sureview Command Center (SureviewCC) is a situational awareness software platform used by businesses, institutions, and agencies to monitor security systems and protect critical a...

  • How to gather information for issues

    When raising an issue, the following information may be needed: Screenshots (for UI issues) A good way to give an example of an issue is to take a screenshot and send the resulting JPEG image. When...

  • Server Prerequisites

          Requirements Before preparing a server for Sureview make sure you check: That you have everything you need from the Minimum Specifications, particularly the Infrastructure items of: The log...

  • Apache Java Log4j

    Date: 2021-12-16 Description: The Log4Shell vulnerabilities (CVE-2021-44228, CVE-2021-45046) are critical security vulnerabilities in version 2 of the Apache Log4j library. This vulnerability impac...

  • Flash End-of-Life

      Summary Flash is now end-of-life and the latest version (v32.0.0.465) will automatically stop working when the computer's time reaches January 12th 2021 Browsers are also starting to completely ...

  • Sureview Install

            Requirements Before installing Sureview you must check... that the SureviewPrep script from the Server Prerequisites has been run to prepare the server for Sureview which Tier and Componen...

  • Network Troubleshooting

    How To Troubleshoot Network Issues When troubleshooting network issues you must always test locally on the server using "localhost" first (not the IP or name - "localhost" only), and only when that...

  • Tiers, Components, and Communication

    Tiers  Sureview comprises of three tiers: The Data Tier stores all of the data contained in Sureview The Device Tier provides the interaction with all integrated systems via Device Plugins and Rec...