Austin Griffith

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Activity overview

Latest activity by Austin Griffith
  • Austin Griffith created an article,

    SureView Mobile App

      Introduction Download now on the Apple App Store or the Google Play Store! SureView's Mobile app is the modern solution for fostering communication across your security team. Patrolling guards re...

  • Austin Griffith created an article,

    Dispatch Setup

    In most organizations, operators communicate with a group of guards that patrol the areas, investigating incidents and relaying information. Operators have the ability to document who was dispatch...

  • Austin Griffith created an article,


    Information Manufacturer: Lenel (+1 (585) 248-9720 x4(800) 631-6046) Product: Lenel NVR Type: Network Video Recorder Supported Features GetConfig Site Sync Live Playback Alarms* (CC only) Post A...

  • Austin Griffith created an article,


    Information Manufacturer: Software House ((800) 507-6268) Product: C-Cure 9000 Type: Access Control System Supported Features Relays Alarms GetConfig Site Syncing Ecare Components and Communica...

  • Austin Griffith created an article,


      Information Manufacturer: Avigilon (US/Canada: +1.888.281.5182 (option 3)International: +800.45678988 or +1.604.629.5182) Product: Avigilon ACC Type: Video Management Software Supported Feature...

  • Austin Griffith created an article,

    Feature Setup

    Feature Setup is a new addition to V2. Sureview is being used in a wide variety of environments. As such, we need to ensure it remains relevant to each of our customers' use cases. A single feature...

  • Austin Griffith created an article,


    Insights is the built in reporting software provided by Sureview.  Note: If you are using Sureview with an On-Prem server solution you must have a separate reporting server to host and run the re...

  • Austin Griffith created an article,

    Event Search

              Event search is used to look at the history of previous events and how they were processed. This may be used to see how they were handled to reproduce similar procedures, or to gather spe...

  • Austin Griffith created an article,

    Alarm Handling Window

    (Otherwise known as the "Site Monitor" window) To begin processing an alarm, click on its name from within the Alarm Queue. This will take you to the alarm handling window, which will resemble the ...

  • Austin Griffith created an article,

    Media Matrix

      The Media Matrix screen has a lot of functionality so the documentation has been split into multiple pages to make it easier to navigate. Please make use of the Support Portal Side bar (or links ...