Manufacturer | Honeywell |
Support Website | www.security.honeywell.com |
Support Phone | +44 (0)844 800 0235 |
Partnership Status | Technology Partner |
- Manufacturer: Honeywell (+44 (0)844 800 0235)
- Product: Honeywell Galaxy
- Type: Alarm Receiver
Supported Features
- Event Recept
Components and Communication
Note: These are default ports only (they can be configured and therefore may be different to what's listed below)
From | To | Port | Use |
Galaxy Panel | SureView Server | 10002 TCP | For receiving connections |
External Configuration
To set up the alarm panel(s) you will need to physically access the keypad on the panels, with a manager code and an engineer code.Galaxy Dimensions Setup:
The Default Manager Code is: 1234 and the Default Engineer code is: 112233To enter Engineer Mode: 1. Enter the manager code, and then press enter.
2. Press 48 enter 1 enter 1enter 1 enter to enable Engineer Mode. You have 5 minutes to carry out steps 3 and 4.
3. Press esc repeatedly to return to the Honeywell banner.
4. Enter the engineer code (112233), and then press enter.
5. Configure the alarm settings using the diagram and description provided below.
6. Escaping from Engineer Mode
Return to the engineer banner.
Enter the engineer code.
Press the esc key.
- Menu: 56.4.02.2.1
- Menu: 56.4.02.4
- Menu: 56.4.02.1
- Menu: 56.4.02
- Menu: 56.4.02.8

Galaxy Flex Setup:
The Default Manager Code is: 1234 and the Default Engineer code is: 112233To enter Engineer Mode: 1. Enter the manager code, and then press enter.
2. Press 48 enter 1 enter 1enter 1 enter to enable Engineer Mode. You have 5 minutes to carry out steps 3 and 4.
3. Press esc repeatedly to return to the Honeywell banner.
4. Enter the engineer code (112233), and then press enter.
5. Configure the alarm settings using the diagram and description provided below.
6. Escaping from Engineer Mode
Return to the engineer banner.
Enter the engineer code.
Press the esc key.
- Menu: 56.1.1.1.4.1
- Menu: 56.1.2.1.1
- Menu: (56.1.1.1.4.2.1)
- Menu: 56.1.2.1.2


Control Configuration
Standard Sureview Setup
- Install the SVGalaxyReceiver package
- During the installation the installer should prompt for an Alarm Port.
- This is the port which the service will listen to for all Galaxy Alarms, this will need to be the same for all panels. (Default 10002)
- When the package has successfully installed you can add it in the Sureview interface as normal.
- The only information that needs to input in the device setup in Sureview is the Alarm Panel ID.
Host | N/A |
Port | N/A |
User | N/A |
Password | N/A |
Galaxy Panel identifier | Enter the panel ID used on the device (up to 6 digits) |
Troubleshooting
Alarms only matching first response in the list
If your incoming alarms are always being raised as the first respsonse in the list it is likely that your Galaxy system is using groups. To ensure that these are matched correctly you will need to set Input1 as the Group displayed in Galaxy and Input2 as the Alamr ID in Galaxy. To enable you to enter Input1 and 2 separately it will need to be enabled in the Database. Contact your SureView rep for assistance on this.
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