Features

• Live
• Alarms
  • Attached Footage
  • Post Alarm Recording
• Ecare
•  

Required Ports

Note: These are default ports only (they can be configured and therefore may be different to what's listed below)

From	To	Port	Use
SureView Server	Aimetis Device	554 TCP	For receiving connections requesting live stream.
Aimetis Device	SureView Server	25 TCP	For SMTP alarms

 

Prerequisites

There are no prerequisites for this integration.

Control Configuration

Standard SureView Setup

Host	This is the IP or web address of the Aimetis device accessible from the SureView server
Port	This is the video port for the Aimetis device
User	A user with access to the cameras
Password	The encoded password for the user

The video port is currently fixed to 554 in version 6.14.6.1 of Symphony

See these Aimetis support pages for user management:

http://www.aimetis.com/webhelp/Symphony/6.14/en/Managing_Users.htm

http://www.aimetis.com/webhelp/Symphony/6.14/en/Modifying_Access_Rights_for_a_Group.htm

 

Encoding The Password

1. On Aimetis Open C:\Program Files\Aimetis\Symphony\_tools\PasswordEncoder.exe

2. In this image password 1234 has been selected.

a. This will result in an encoded password UwF1DQ==

b. The above password is invalid, as = is not permitted for the RTSP URI.

c. To fix this, = must be replaced with %3D, resulting in UwF1DQ%3D%3D.

4. The resulting password to use in SureView would be the end-result of generating an encoded password and substituting characters.

 

Alarm Configuration

How to Send Alarms to SureView Monitoring Software

Task 1: Configure SMTP settings

1. From the Symphony Server menu, select Configuration. The Server Configuration dialog box opens.
2. In the left pane, click General Settings. The General Settings dialog box opens in the right pane.
3. Scroll down to the SMTP section.
4. Enter the SMTP server address provided and the email account provided by Sureview.

 

Task 2: Configure Symphony Rule to send alerts toSureViewsoftware

1. From the Symphony Server menu, select Configuration. The Server Configuration dialog box opens.
2. In the left pane, click Rules. The Rules Summary opens in the right pane.
3. Click New. The Rule Wizard opens. Click Next. The Event step is displayed.
4. Click Next to configure an Action.
5. In the Action screen, click the Email tab.
6. Add the recipient email address provided by Sureview (for example, S3@SureViewalarms.com ).
7. Save the rule.

Summary

The rule you create will be sent to SureView by Sureview. Upon receipt of alarm, SureView can play live or recorded video by connecting to the Aimetis Symphony RTSP stream.

 

FAQ

Live View Fails to Connect after updating Symphony Software

If you have recently updated the version of the Symphony software please ensure you fully reboot/power cycle the system for the changes to take affect.

Without this you will not be able to connect to live.